All services in Almaty
Online consultations10
- Online psychiatrist consultation
Online psychiatrist consultation in Almaty: 24/7 video calls, anonymous, no driving through traffic. The doctor assesses your state and builds a care plan.
from 12 000 ₸ - 24/7 online psychiatrist
24/7 online psychiatrist in Almaty: at night, on weekends and holidays. A video call within 15–40 minutes, anonymous, with no trips across the city.
from 12 000 ₸ - Anonymous online psychiatrist
Anonymous online psychiatrist in Almaty: no surname, no documents, no registry. 24/7 video calls, confidentiality under Kazakhstan law, help right away.
from 12 000 ₸ - Psychiatric second opinion online
Online second opinion from a psychiatrist in Almaty: an independent review of your diagnosis and therapy. Video call, anonymous, no waiting lists.
from 12 000 ₸ - Online medication management
Online medication management in Almaty: a psychiatrist reviews how well your treatment works and is tolerated and suggests changes. 24/7, anonymous.
from 12 000 ₸ - Ongoing online psychiatric care
Ongoing online psychiatric care in Almaty: a dedicated doctor, regular video appointments and messenger contact. Confidential, with no travel.
from 12 000 ₸ - Online psychological assessment
Online psychological assessment in Almaty: tests and a clinical interview by video, with a report in 1–3 days. Anonymous, no trips across the city.
from 12 000 ₸ - Psychiatric consultation for family members
Online psychiatric consultation for families in Almaty: how to help a loved one, encourage treatment and act during a relapse. Available 24/7.
from 12 000 ₸ - English-speaking psychiatrist
English-speaking psychiatrist online in Almaty: consultations for expats and foreigners, continuing treatment from abroad. Confidential, 24/7.
from 12 000 ₸ - Psychiatrist home visit
Psychiatrist home visits in Almaty and suburbs: online assessment first, then an examination at home. Confidential help when a clinic is hard to reach.
from 15 000 ₸
Depression and mood9
- Online depression treatment
Online depression treatment in Almaty: a psychiatrist and psychotherapist via video, tailored therapy and follow-up. 24/7, anonymous, no travel.
from 12 000 ₸ - Anxious depression treatment
Online treatment for anxious depression in Almaty: a psychiatrist assesses anxiety and depression and tailors medication and therapy. 24/7, anonymous.
from 12 000 ₸ - Treatment-resistant depression
Online treatment for treatment-resistant depression in Almaty: review of past therapy, new strategies, psychotherapy, follow-up. Anonymous, 24/7.
from 12 000 ₸ - Postpartum depression help online
Postpartum depression help online in Almaty. See a psychiatrist by video from home without leaving your baby, with breastfeeding in mind. 24/7.
from 12 000 ₸ - Seasonal depression treatment
Online seasonal depression treatment in Almaty: a psychiatrist by video, light therapy, daily routine and psychotherapy. Help in the dark months, 24/7.
from 12 000 ₸ - Bipolar disorder treatment online
Online bipolar disorder treatment: a psychiatrist by video 24/7, anonymously. Diagnosis, treatment planning and follow-up for Almaty and its suburbs.
from 12 000 ₸ - Dysthymia treatment
Online dysthymia treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Chronic low mood is treatable. Consultations for Almaty.
from 12 000 ₸ - Apathy: online consultation
Online consultation for apathy: a psychiatrist by video 24/7, anonymously. We’ll find the cause of indifference and build a treatment plan. Almaty area.
from 12 000 ₸ - Burnout treatment online
Online burnout treatment: a psychiatrist and psychotherapist 24/7, anonymously. Get your energy back without leaving work. Video visits for Almaty.
from 12 000 ₸
Anxiety, stress, sleep12
- Online anxiety treatment
Online anxiety disorder treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Ease anxiety and restore sleep. Help in Almaty.
from 12 000 ₸ - Panic attack treatment online
Online panic attack treatment: a psychiatrist and psychotherapist 24/7, anonymously. We explain what’s happening and teach you to cope. Almaty and region.
from 12 000 ₸ - Online insomnia treatment
Online insomnia treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. We find the cause and restore sleep without dependence. Almaty.
from 12 000 ₸ - OCD treatment online
Online OCD treatment: a psychiatrist and CBT psychotherapist 24/7, anonymously. Intrusive thoughts and rituals are treatable. Video visits from Almaty.
from 12 000 ₸ - PTSD treatment online
Online PTSD treatment: a psychiatrist and trauma therapist 24/7, anonymous and gentle. Help with the effects of trauma in a safe format. Almaty.
from 12 000 ₸ - Social anxiety treatment online
Online social anxiety treatment: a psychiatrist and psychotherapist 24/7, anonymously. Learn to cope with fear of judgment. Video visits for Almaty.
from 12 000 ₸ - Phobia treatment online
Online phobia treatment: a psychotherapist and psychiatrist 24/7, anonymously. Fear of heights, flying, animals and enclosed spaces is treatable. Almaty.
from 12 000 ₸ - Online treatment of neurotic disorders
Online neurosis treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Anxiety, exhaustion and stress are treatable. Help in Almaty.
from 12 000 ₸ - Derealization and depersonalization help online
Online help for derealization and depersonalization: a psychiatrist 24/7, anonymously. We explain what’s happening and select treatment. Almaty.
from 12 000 ₸ - Health anxiety (hypochondria) treatment online
Online hypochondria treatment: a psychiatrist and psychotherapist 24/7, anonymously. Ease health anxiety and break the cycle of checking. Almaty area.
from 12 000 ₸ - Psychosomatic disorders: online consultation
Online consultation for psychosomatic disorders: a psychiatrist 24/7, anonymously. We’ll see how stress affects your body and select treatment. Almaty.
from 12 000 ₸ - Acute stress: online psychiatric help
Acute stress after a traumatic event: online psychiatrist 24/7, anonymous video consultations. Same-day help and a plan for the days ahead, no travel.
from 12 000 ₸
Severe and crisis conditions5
- Schizophrenia care and consultations online
Schizophrenia: online patient care and family consultations. Psychiatrist 24/7, anonymous, monitoring of treatment and relapses with no trips across town.
from 15 000 ₸ - Psychosis: urgent consultation and help
Psychosis in a loved one: urgent online psychiatrist consultation 24/7. Risk assessment and a care plan — home visit, hospital, or monitoring. Anonymous.
from 15 000 ₸ - Borderline personality disorder treatment online
Borderline personality disorder: online psychiatrist and psychotherapist, anonymous, 24/7. Diagnosis, crisis support, and regular therapy by video.
from 15 000 ₸ - Personality disorders: online consultation
Personality disorders: online psychiatrist consultation, assessment, and a psychotherapy plan. Anonymous, 24/7, by video with no trips across town.
from 15 000 ₸ - Online psychiatric crisis support
Online crisis psychiatric help 24/7: on-call psychiatrist by video, anonymous. A safety plan and support in the most difficult moments.
from 15 000 ₸
Other conditions3
- Adult ADHD assessment and treatment online
Adult ADHD: diagnosis and treatment with an online psychiatrist. Anonymous video visits at a convenient time. A therapy plan and self-organization skills.
from 12 000 ₸ - Eating disorders treatment online
Eating disorders: online psychiatrist and psychotherapist, compassionate and anonymous care. Assessment, a treatment plan, and family support — 24/7.
from 12 000 ₸ - Asthenic syndrome and chronic fatigue
Asthenia and chronic fatigue: an online psychiatrist will find the causes and help you recover. Anonymous video consultations, 24/7, no travel needed.
from 12 000 ₸
Children, teens, older adults3
- Child psychiatrist online
Online child psychiatrist: parent consultations and observation of your child at home by video. Confidential, gentle, at a convenient time, no travel.
from 13 000 ₸ - Adolescent psychiatrist online
Online adolescent psychiatrist: depression, anxiety, self-harm, family conflicts. Anonymous, compassionate video care for teenagers and their parents.
from 13 000 ₸ - Geriatric psychiatrist online
Online geriatric psychiatrist: memory loss, dementia, depression, insomnia in older adults. Video visits for patients and families, anonymous, 24/7.
from 13 000 ₸
Why online psychiatry works
Most of a psychiatrist's work is conversation: a detailed history, assessment of symptoms with standardised scales, and explaining the diagnosis and treatment plan. All of this works fully over video. International research and WHO telemedicine recommendations recognise the online format as effective for diagnosing and managing depression, anxiety disorders, insomnia, OCD, PTSD and many other conditions.
Online care removes the main barriers: no cross-town travel, no time off work, no waiting rooms and no fear of meeting someone you know. This matters especially for smaller cities in Almaty, where specialists are scarce, and for people who find it hard to leave home because of anxiety or depression.
Where online care has limits
We are honest about the limits of the format. Acute psychosis, severe withdrawal, delirium, suicide risk, or the need for an IV drip or lab tests require an in-person examination, a home visit or inpatient care. In such cases Psychiatry Online arranges a mobile team or hospital admission, and online sessions remain for preparation and follow-up.
Prescriptions and certain medications are regulated by the law of the Republic of Kazakhstan and by requirements for an initial examination. Your doctor will explain which decisions can be made remotely and which only after an in-person visit.
How we work
Psychiatry is the core of the clinic — about 70% of our consultations. Addiction care and psychotherapy complement it: addiction often goes hand in hand with depression and anxiety, and psychotherapy strengthens the effect of medication. Each patient has one attending doctor who brings in colleagues when needed.
We follow ICD-10 and ICD-11, the clinical protocols of the Ministry of Health of Kazakhstan and the international NICE and APA guidelines. Every prescription is explained and agreed with you in advance — no hidden fees and no unnecessary procedures.
How an online appointment works
- Message or callWrite on WhatsApp or call — our coordinator replies within minutes, day or night. You don't have to give your surname.
- Doctor and timeWe match you with a psychiatrist, addiction specialist or psychotherapist and agree on a time — often the same day.
- Video consultationA secure 50–60 minute video call: the doctor takes a detailed history and uses standardised scales if needed.
- Treatment planYou receive a clear summary, recommendations and a plan: what we do online and what needs an in-person visit or home call.
- Follow-upOnline follow-up sessions, messenger contact with your doctor, and treatment adjustments until you get a stable result.
Confidential and private
Information about your visit, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We never share it with your employer, school or relatives without your consent; the only exceptions are those expressly set out by law. For an online consultation your first name is enough, video runs over a secure channel and nothing is recorded without your consent.
Questions and answers
Can I see a psychiatrist online in Almaty?
Yes. Video consultations are available 24/7 from any district or suburb — all you need is a smartphone or computer with internet. A doctor usually connects the same day, often within an hour.
How much does an online consultation cost in Almaty?
An online psychiatrist consultation starts from 12 000 ₸, an addiction specialist from 12 000 ₸, a psychotherapist from 15 000 ₸. Talking to our coordinator by phone or WhatsApp is free.
Is it confidential? Will I be put on a registry?
Yes, it is confidential: your first name is enough. Information is protected by medical confidentiality and is not shared with third parties except where expressly required by the law of Kazakhstan. A private consultation does not mean a registry entry.
What if online is not enough?
The doctor will tell you honestly if an in-person examination, tests, a home visit or inpatient care is needed, and will arrange it. in Almaty we have mobile teams and two branches.
Can I book a consultation for a relative?
Yes. Family members can speak with a doctor first — they will advise how to encourage the person to seek help and what to do in an acute situation.
What should I do in an emergency?
If life is at risk — seizures, loss of consciousness, suicidal thoughts, aggression — call 112 or 103 immediately. You can then contact us for further treatment.
