Reviewed by: Assel Omarova, MD, psychiatrist and addiction specialist · updated 6 Nov 2026
Key facts
- Who you see
- a psychiatrist and a clinical psychologist
- Format
- online questionnaires plus a video interview to interpret the results
- Duration
- tests 30–90 minutes, interview 40–60 minutes, written report within 1–3 days
- Anonymity
- tests can be completed without your surname; results are confidential
- When it is urgent
- suicidal thoughts, psychosis, confusion — call 103 or 112; this is not a time for tests
- Outcome
- a written report describing your condition, with recommendations
What you should know
Psychological assessment helps turn a vague feeling that “something is wrong with me” into clear data. It answers specific questions: how severe the anxiety or depression is, whether there are signs of ADHD, how well attention and memory are working, and which personality traits affect your relationships and work. The results do not replace a doctor’s diagnosis, but they make it more accurate and help choose the right treatment and psychotherapy.
Many assessment methods have now been adapted for remote use. You complete the questionnaires in a calm setting, without rushing and without feeling watched in an office. Then a Psychiatry Online specialist holds a video interview, clarifies your answers and interprets the results. For people in Almaty this also saves time: an assessment that in person would take half a day, including the trip from Auezov district to the center, can be split into convenient parts online.
When psychological assessment is useful
- you want an objective measure of how severe your anxiety or low mood is
- ADHD is suspected in an adult: distractibility, impulsivity, procrastination
- your memory and concentration have got worse, and it is important to understand why
- your doctor has recommended an assessment to clarify the diagnosis
- you need to track changes during treatment: whether things have improved and by how much
- you want to understand your personality traits better before starting psychotherapy
- you are unsure whether you need a psychiatrist or whether a psychologist would be enough
If at least two points apply and the state lasts longer than two weeks, it is worth seeing a specialist. Phone consultation is free. If life is at risk, call 112 or 103.
Why an objective assessment is needed
People’s own view of their condition is often distorted. In depression a person tends to downplay their achievements and exaggerate problems, while with anxiety they see threats where there are none. Others, on the contrary, are used to holding it together and do not notice how exhausted they are. Standardized methods compare your answers with norms, which helps reveal the real picture. This is especially important in the rhythm of a big city like Almaty, where fatigue seems normal.
Psychological assessment also reduces the risk of mistakes. For example, problems with concentration can be linked to ADHD, depression, anxiety, lack of sleep or physical causes. Each explanation requires its own approach. Tests and an interview help narrow down the options, and the doctor decides whether further tests are needed — blood work, an EEG or a consultation with a neurologist. This way treatment is based on data rather than guesswork.
How online psychological assessment works
You message us on WhatsApp → briefly describe what you want to find out. The specialist selects a set of methods and sends you links. Complete the tests on a computer or tablet, in a quiet place without distractions — preferably not on your phone on the metro. Then a video interview is scheduled: the specialist asks follow-up questions, explains the results in plain language and answers your questions. Within 1–3 days you receive a written report via messenger or email.
Some methods have to be done in person: certain neuropsychological tests that use forms and objects, assessment of young children, and evaluation of people with significant vision or hearing impairments. Psychological assessment does not replace medical tests such as an EEG, MRI or blood work. In an acute state, tests are postponed: help comes first, and if there is a threat to life, call 103 or 112.
How we help
Clinical rating scales
Validated questionnaires to assess depression, anxiety, panic symptoms, sleep disturbances and obsessive symptoms. They are widely used in international practice and allow your results to be compared with normative values. Retaking them after a few weeks shows how things are changing during treatment and helps the doctor adjust therapy in good time.
Attention and ADHD assessment
For adults with suspected ADHD, screening questionnaires and a structured interview about symptoms in childhood and now are used. It helps if someone close to you also answers some of the questions. A final conclusion about ADHD is made only by a doctor based on all the data taken together, not on a single test. Coexisting anxiety is also taken into account.
Personality assessment
Personality trait questionnaires help you understand how you usually react to stress, build relationships and make decisions. These are not labels but reference points for psychotherapy. A Psychiatry Online specialist explains the results with care and in the context of your life, without sweeping conclusions and without trying to “put a person into boxes.”
Cognitive screening
Short tests of memory, attention and processing speed are carried out via video call in real time. They help determine whether complaints of a “foggy head” are linked to your emotional state or call for a neurological evaluation. If deviations are found, the doctor will recommend a consultation with a neurologist and instrumental tests.
Myths and facts
MythOnline psychology quizzes are the same thing
FactFree quizzes on social media usually have not been tested for reliability and have no norms. Clinical methods are validated, and, most importantly, they are interpreted by a specialist who takes your history into account. Without that, it is easy to misread the result.
MythA test will make the diagnosis on its own
FactNo test makes a diagnosis. Psychological assessment is a tool that complements the clinical interview and observation. The final conclusions are drawn by a psychiatrist who takes all the data into account, including medical tests.
MythOnline testing is unreliable
FactMany methods were originally designed as self-report questionnaires and are equally reliable on paper and on screen. For those that require in-person administration, the specialist will honestly suggest an in-person format.
How an online appointment works
- Message or callWrite on WhatsApp or call — our coordinator replies within minutes, day or night. You don't have to give your surname.
- Doctor and timeWe match you with a psychiatrist, addiction specialist or psychotherapist and agree on a time — often the same day.
- Video consultationA secure 50–60 minute video call: the doctor takes a detailed history and uses standardised scales if needed.
- Treatment planYou receive a clear summary, recommendations and a plan: what we do online and what needs an in-person visit or home call.
- Follow-upOnline follow-up sessions, messenger contact with your doctor, and treatment adjustments until you get a stable result.
Prices in Almaty
| Online psychiatrist consultation (50–60 min) | 15 000 ₸ |
| Follow-up online consultation | 12 000 ₸ |
| One month of online psychiatric care | 60 000 ₸ |
The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.
Where to get help
Psychiatry Online in Almaty: same-day video appointments and two branches for in-person visits — 129 Kurmangazy St., office 8, Almaty and 110 Bogenbay batyra St., office 15, Almaty. Our mobile team works around the clock: all city districts and nearby settlements. If you live elsewhere in Almaty and Almaty Region, starting online is usually easiest.
Confidential and private
An online appointment in Almaty is first of all about privacy: no clinic visit, no waiting room. A private room and headphones are enough. Data is stored in a secure system with restricted access and does not enter any state registry without legal grounds.
Questions and answers
How long does psychological assessment take?
Completing the questionnaires takes from 30 to 90 minutes, and you can do them in parts. The interview with the specialist lasts 40–60 minutes. The written report is ready in 1–3 days. The exact scope depends on your request and the number of methods chosen.
Can I take the tests on my phone?
Technically, yes, but it is better to use a computer or tablet: on a bigger screen the questions are easier to read and there are fewer mistakes. A calm setting matters most — do not take the tests on the go, stuck in traffic on Abay Avenue or during a break in a noisy office.
How should I prepare for testing?
Get a good night’s sleep, and if possible avoid taking the tests after drinking alcohol or when you are very tired. Answer honestly and do not try to look “better” or “worse” — that way the results will be more accurate. If some questions are unclear, mark them and discuss them with the specialist.
Will I receive a written report?
Yes, at the end of the assessment you receive a report describing the results, with recommendations. You can show it to your treating doctor or psychotherapist. If you need a document for official purposes, mention this in advance: requirements for such documents are governed by the laws of Kazakhstan.
Do you carry out psychological assessment of children online?
For teenagers, some methods are available online with a parent taking part. Assessment of young children more often requires an in-person format, as many methods are based on play and observation. The administrator will tell you which option suits your situation.
Can I be assessed anonymously?
Yes, you can complete the questionnaires and the interview giving only your first name. Results are stored confidentially and are not shared with third parties. Limitations apply only if you need an official report to submit to an organization.
Where can I be seen in Almaty?
Online — from anywhere in the city or region. In person — at two branches: 129 Kurmangazy St., office 8, Almaty and 110 Bogenbay batyra St., office 15, Almaty. Both are open 24/7; home visits cover all city districts and nearby settlements.
Sources and methodology
This page was prepared by the Psychiatry Online medical editorial team based on:
- International Classification of Diseases ICD-10 and ICD-11, World Health Organization
- Clinical diagnosis and treatment protocols of the Ministry of Health of the Republic of Kazakhstan
- Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”
- NICE (UK) and APA (US) guidelines on the treatment of mental disorders
- WHO recommendations on telemedicine and digital health
This information is for reference only and does not replace a consultation with a specialist. Editorial policy
