All services in Astana
Online consultations10
- Online psychiatrist consultation
Online psychiatrist consultation by video: ICD-based assessment, treatment plan, anonymous, same-day booking 24/7. No need to travel across the city.
from 12 000 ₸ - 24/7 online psychiatrist
Online psychiatrist 24/7: an on-call doctor by video at night, on weekends and holidays. Urgency assessment, action plan, anonymous, no waiting.
from 12 000 ₸ - Anonymous online psychiatrist
Anonymous online psychiatrist: no surname or ID needed, camera optional. Medical confidentiality under Kazakhstan law, 24/7 same-day consultations.
from 12 000 ₸ - Psychiatric second opinion online
Online psychiatric second opinion: independent review of diagnosis and treatment from records and a video interview, written report. Anonymous, 24/7.
from 12 000 ₸ - Online medication management
Online medication selection and adjustment with a psychiatrist: effect and side-effect monitoring, video check-ins every 2–4 weeks. Anonymous, 24/7.
from 12 000 ₸ - Ongoing online psychiatric care
Ongoing online psychiatric care: one doctor, regular treatment monitoring, relapse prevention, contact between visits. Anonymous, fits your work hours.
from 12 000 ₸ - Online psychological assessment
Online psychological assessment: validated scales and tests for anxiety, depression, attention, and memory, plus a specialist report. Anonymous, easy.
from 12 000 ₸ - Psychiatric consultation for family members
Online psychiatrist consultation for families: how to help a loved one, encourage treatment, assess risks, and take legal steps. Anonymous, 24/7.
from 12 000 ₸ - English-speaking psychiatrist
English-speaking psychiatrist online: consultations for foreigners and expats, ICD-based diagnosis, treatment plan and report in English. Anonymous.
from 12 000 ₸ - Psychiatrist home visit
Psychiatrist home visit: in-person examination, risk assessment, and treatment plan. Online visit preparation, anonymous, 24/7, all city districts.
from 15 000 ₸
Depression and mood9
- Online depression treatment
Online depression treatment with a psychiatrist: ICD-based diagnosis, tailored therapy, video follow-up until remission. Anonymous, 24/7, no travel.
from 12 000 ₸ - Anxious depression treatment
Online treatment for anxious depression: diagnosis, anxiety-aware therapy selection, psychotherapy, and video follow-up. Anonymous, available 24/7.
from 12 000 ₸ - Treatment-resistant depression
Treatment-resistant depression: diagnosis review, analysis of past treatment, augmentation and switching strategies, online follow-up. Anonymous.
from 12 000 ₸ - Postpartum depression help online
Postpartum depression: online psychiatrist help with no trips with your baby. Diagnosis, psychotherapy, breastfeeding-compatible treatment. 24/7.
from 12 000 ₸ - Seasonal depression treatment
Online seasonal depression treatment: diagnosis, light therapy, psychotherapy, and prevention of winter relapses. Anonymous, 24/7, from home.
from 12 000 ₸ - Bipolar disorder treatment online
Online bipolar disorder treatment: a psychiatrist by video 24/7, anonymously. Diagnosis, maintenance therapy, phase monitoring, relapse prevention.
from 12 000 ₸ - Dysthymia treatment
Online dysthymia treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Chronic depression diagnosis, therapy, and remote support.
from 12 000 ₸ - Apathy: online consultation
Online help for apathy: a psychiatrist by video 24/7, anonymously. We find the cause of indifference and low energy and build a clear treatment plan.
from 12 000 ₸ - Burnout treatment online
Online burnout treatment: a psychiatrist and psychotherapist 24/7, anonymously. We tell burnout apart from depression and help you get your energy back.
from 12 000 ₸
Anxiety, stress, sleep12
- Online anxiety treatment
Online anxiety disorder treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Diagnosis, CBT, and medication when indicated.
from 12 000 ₸ - Panic attack treatment online
Online panic attack treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Panic disorder diagnosis, CBT, and an action plan.
from 12 000 ₸ - Online insomnia treatment
Online insomnia treatment: a psychiatrist and sleep-focused therapist 24/7, anonymously. CBT for insomnia, a sleep diary, and a review of causes.
from 12 000 ₸ - OCD treatment online
Online OCD treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Diagnosis of intrusive thoughts, ERP-based CBT, and medication.
from 12 000 ₸ - PTSD treatment online
Online PTSD treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Diagnosis, trauma-focused therapy, and gentle, steady support.
from 12 000 ₸ - Social anxiety treatment online
Online social anxiety treatment: a psychiatrist and psychotherapist 24/7, anonymously. Social phobia diagnosis, CBT, and a gradual return to socializing.
from 12 000 ₸ - Phobia treatment online
Online phobia treatment: a psychiatrist and psychotherapist 24/7, anonymously. Exposure therapy for fear of flying, heights, enclosed spaces, and more.
from 12 000 ₸ - Online treatment of neurotic disorders
Online neurosis treatment: a psychiatrist and psychotherapist by video 24/7, anonymously. Accurate diagnosis, psychotherapy, and medication if indicated.
from 12 000 ₸ - Derealization and depersonalization help online
Online help for derealization and depersonalization: a psychiatrist by video 24/7, anonymously. Find the cause, ease anxiety, feel real again.
from 12 000 ₸ - Health anxiety (hypochondria) treatment online
Online hypochondria treatment: a psychiatrist and psychotherapist 24/7, anonymously. Help for health anxiety, CBT, and a way out of endless medical tests.
from 12 000 ₸ - Psychosomatic disorders: online consultation
Online consultation for psychosomatic symptoms: a psychiatrist and psychotherapist 24/7, anonymously. We link symptoms to stress and plan treatment.
from 12 000 ₸ - Acute stress: online psychiatric help
Acute stress: 24/7 anonymous online video consultation with a psychiatrist. Assessment, help with sleep and anxiety, and a recovery plan for weeks ahead.
from 12 000 ₸
Severe and crisis conditions5
- Schizophrenia care and consultations online
Schizophrenia: long-term online psychiatric care, treatment monitoring and family support. 24/7 anonymous video consultations and a relapse plan.
from 15 000 ₸ - Psychosis: urgent consultation and help
Psychosis: urgent 24/7 anonymous online psychiatrist consultation for families. Risk assessment, home visits, hospital admission help and follow-up care.
from 15 000 ₸ - Borderline personality disorder treatment online
Borderline personality disorder: 24/7 anonymous online psychiatrist and therapy. Diagnosis, crisis support and a treatment plan for the months ahead.
from 15 000 ₸ - Personality disorders: online consultation
Personality disorders: 24/7 anonymous online psychiatrist consultation. Diagnostic interview, psychotherapy plan and support for co-occurring conditions.
from 15 000 ₸ - Online psychiatric crisis support
Online crisis psychiatric help 24/7, anonymous: contact within an hour, risk assessment, a safety plan and continued support after the crisis.
from 15 000 ₸
Other conditions3
- Adult ADHD assessment and treatment online
Adult ADHD: 24/7 anonymous online assessment and treatment by a psychiatrist. Structured interview, treatment plan, organizational skills and follow-up.
from 12 000 ₸ - Eating disorders treatment online
Eating disorders: compassionate online care by a psychiatrist and therapist 24/7, anonymous. Risk assessment, treatment plan and support for families.
from 12 000 ₸ - Asthenic syndrome and chronic fatigue
Asthenic syndrome and chronic fatigue: 24/7 anonymous online psychiatrist consultation. Finding the cause, a test plan and a plan to restore energy.
from 12 000 ₸
Children, teens, older adults3
- Child psychiatrist online
Online child psychiatrist 24/7, anonymous: consultation for parents and child at home, assessment of development and behavior, a clear plan of care.
from 13 000 ₸ - Adolescent psychiatrist online
Online adolescent psychiatrist 24/7, anonymous: sessions for teens and parents, help with depression, anxiety and crises, a treatment and support plan.
from 13 000 ₸ - Geriatric psychiatrist online
Online geriatric psychiatrist 24/7, anonymous: memory, dementia, depression and insomnia in older adults. Patient and family sessions, a care plan.
from 13 000 ₸
Why online psychiatry works
Most of a psychiatrist's work is conversation: a detailed history, assessment of symptoms with standardised scales, and explaining the diagnosis and treatment plan. All of this works fully over video. International research and WHO telemedicine recommendations recognise the online format as effective for diagnosing and managing depression, anxiety disorders, insomnia, OCD, PTSD and many other conditions.
Online care removes the main barriers: no cross-town travel, no time off work, no waiting rooms and no fear of meeting someone you know. This matters especially for smaller cities in Astana, where specialists are scarce, and for people who find it hard to leave home because of anxiety or depression.
Where online care has limits
We are honest about the limits of the format. Acute psychosis, severe withdrawal, delirium, suicide risk, or the need for an IV drip or lab tests require an in-person examination, a home visit or inpatient care. In such cases Psychiatry Online arranges a mobile team or hospital admission, and online sessions remain for preparation and follow-up.
Prescriptions and certain medications are regulated by the law of the Republic of Kazakhstan and by requirements for an initial examination. Your doctor will explain which decisions can be made remotely and which only after an in-person visit.
How we work
Psychiatry is the core of the clinic — about 70% of our consultations. Addiction care and psychotherapy complement it: addiction often goes hand in hand with depression and anxiety, and psychotherapy strengthens the effect of medication. Each patient has one attending doctor who brings in colleagues when needed.
We follow ICD-10 and ICD-11, the clinical protocols of the Ministry of Health of Kazakhstan and the international NICE and APA guidelines. Every prescription is explained and agreed with you in advance — no hidden fees and no unnecessary procedures.
How an online appointment works
- Message or callWrite on WhatsApp or call — our coordinator replies within minutes, day or night. You don't have to give your surname.
- Doctor and timeWe match you with a psychiatrist, addiction specialist or psychotherapist and agree on a time — often the same day.
- Video consultationA secure 50–60 minute video call: the doctor takes a detailed history and uses standardised scales if needed.
- Treatment planYou receive a clear summary, recommendations and a plan: what we do online and what needs an in-person visit or home call.
- Follow-upOnline follow-up sessions, messenger contact with your doctor, and treatment adjustments until you get a stable result.
Confidential and private
Information about your visit, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We never share it with your employer, school or relatives without your consent; the only exceptions are those expressly set out by law. For an online consultation your first name is enough, video runs over a secure channel and nothing is recorded without your consent.
Questions and answers
Can I see a psychiatrist online in Astana?
Yes. Video consultations are available 24/7 from any district or suburb — all you need is a smartphone or computer with internet. A doctor usually connects the same day, often within an hour.
How much does an online consultation cost in Astana?
An online psychiatrist consultation starts from 12 000 ₸, an addiction specialist from 12 000 ₸, a psychotherapist from 15 000 ₸. Talking to our coordinator by phone or WhatsApp is free.
Is it confidential? Will I be put on a registry?
Yes, it is confidential: your first name is enough. Information is protected by medical confidentiality and is not shared with third parties except where expressly required by the law of Kazakhstan. A private consultation does not mean a registry entry.
What if online is not enough?
The doctor will tell you honestly if an in-person examination, tests, a home visit or inpatient care is needed, and will arrange it. in Astana we have mobile teams and two branches.
Can I book a consultation for a relative?
Yes. Family members can speak with a doctor first — they will advise how to encourage the person to seek help and what to do in an acute situation.
What should I do in an emergency?
If life is at risk — seizures, loss of consciousness, suicidal thoughts, aggression — call 112 or 103 immediately. You can then contact us for further treatment.