All services in Zhitikara
Online consultations10
- Online psychiatrist consultation
Online psychiatrist consultation: 24/7 video appointments, anonymous, no clinic visit. Assessment of your condition, a treatment plan and next steps.
from 12 000 ₸ - 24/7 online psychiatrist
24/7 online psychiatrist: video consultations at night, on weekends and holidays. Anonymous, from home, with a clear plan for the next 24 hours.
from 12 000 ₸ - Anonymous online psychiatrist
Anonymous online psychiatrist: no ID or full name needed, medical confidentiality, 24/7 video. Help without a clinic visit and without exposure.
from 12 000 ₸ - Psychiatric second opinion online
Online psychiatric second opinion: an independent review of your diagnosis and treatment via records and video. Anonymous, 24/7, with a written report.
from 12 000 ₸ - Online medication management
Online treatment selection and adjustment: a psychiatrist checks how well your treatment works by video. Anonymous, 24/7, no travel or waiting rooms.
from 12 000 ₸ - Ongoing online psychiatric care
Ongoing online psychiatric care: one treating doctor, regular video visits, treatment monitoring and relapse prevention. Anonymous, convenient, 24/7.
from 12 000 ₸ - Online psychological assessment
Online psychological assessment: clinical scales and tests by video with expert interpretation. Anonymous, no clinic visit, a report in 1–3 days.
from 12 000 ₸ - Psychiatric consultation for family members
Online psychiatrist consultation for family members: understand a loved one's state, encourage them to seek help, offer support. Anonymous, 24/7, video.
from 12 000 ₸ - English-speaking psychiatrist
English-speaking psychiatrist online: a consultation without an interpreter for foreigners and expats. Video call, anonymous, confidential, flexible hours.
from 12 000 ₸ - Psychiatrist home visit
Psychiatrist home visit: in-person exam, assessment and a treatment plan without a trip to the clinic. Preliminary online assessment, confidential, 24/7.
from 12 000 ₸
Depression and mood9
- Online depression treatment
Online depression treatment: a psychiatrist and psychotherapist by video, severity assessment, a treatment plan and follow-up. Anonymous and 24/7.
from 12 000 ₸ - Anxious depression treatment
Online treatment for anxious depression: psychiatrist and psychotherapist by video, treatment tailored to anxiety, follow-up. Anonymous, 24/7, no waiting.
from 12 000 ₸ - Treatment-resistant depression
Treatment-resistant depression: a review of the diagnosis and past treatment, new strategies and online psychiatric follow-up. Anonymous, by video, 24/7.
from 12 000 ₸ - Postpartum depression help online
Postpartum depression: online help from a psychiatrist and psychotherapist, no travel, breastfeeding taken into account. Anonymous, gentle, 24/7, by video.
from 12 000 ₸ - Seasonal depression treatment
Online treatment for seasonal depression: diagnosis, psychotherapy, light therapy advice and prevention of fall and winter episodes. Anonymous, 24/7.
from 12 000 ₸ - Bipolar disorder treatment online
Bipolar disorder: online psychiatrist consultation 24/7, anonymous. Assessment, treatment planning and follow-up between episodes via video call.
from 12 000 ₸ - Dysthymia treatment
Online dysthymia treatment: psychiatrist and psychotherapist by video call 24/7, anonymous. Assessment, psychotherapy and treatment without a clinic visit.
from 12 000 ₸ - Apathy: online consultation
Apathy: online psychiatrist consultation 24/7, anonymous. Find the causes of indifference and loss of motivation and get a treatment plan by video.
from 12 000 ₸ - Burnout treatment online
Burnout: online treatment with a psychotherapist and psychiatrist 24/7, anonymous. Assessment, psychotherapy and a recovery plan by video call.
from 12 000 ₸
Anxiety, stress, sleep12
- Online anxiety treatment
Online anxiety disorder treatment: psychiatrist and psychotherapist 24/7, anonymous. Assessment, CBT and treatment planning by video call from home.
from 12 000 ₸ - Panic attack treatment online
Online panic attack treatment: psychiatrist and psychotherapist 24/7, anonymous. Panic disorder assessment, CBT and a treatment plan by video call.
from 12 000 ₸ - Online insomnia treatment
Online insomnia treatment: psychiatrist and psychotherapist 24/7, anonymous. Finding the causes, CBT for insomnia and a plan to restore sleep by video.
from 12 000 ₸ - OCD treatment online
Online OCD treatment: psychiatrist and psychotherapist 24/7, anonymous. Assessment, CBT with exposure and response prevention, follow-up by video.
from 12 000 ₸ - PTSD treatment online
Online PTSD treatment: psychiatrist and psychotherapist 24/7, anonymous. Trauma-focused psychotherapy, assessment and follow-up via video call.
from 12 000 ₸ - Social anxiety treatment online
Social anxiety: online treatment with a psychiatrist and psychotherapist 24/7, anonymous. Assessment, CBT and gradual exposure via video call.
from 12 000 ₸ - Phobia treatment online
Online phobia treatment: psychotherapist and psychiatrist 24/7, anonymous. Assessment of fears, exposure therapy and CBT by video call from home.
from 12 000 ₸ - Online treatment of neurotic disorders
Online neurosis treatment: psychiatrist and psychotherapist 24/7, anonymous. Accurate diagnosis, psychotherapy and treatment by video, no clinic visits.
from 12 000 ₸ - Derealization and depersonalization help online
Derealization and depersonalization: online psychiatrist help 24/7, anonymous. Assessment, ruling out causes and psychotherapy by video from home.
from 12 000 ₸ - Health anxiety (hypochondria) treatment online
Hypochondria: online treatment with a psychiatrist and psychotherapist 24/7, anonymous. Health anxiety assessment, CBT and follow-up by video call.
from 12 000 ₸ - Psychosomatic disorders: online consultation
Psychosomatic disorders: online psychiatrist and psychotherapist consultation 24/7, anonymous. Assessment and treatment via video call from home.
from 12 000 ₸ - Acute stress: online psychiatric help
Acute stress: online psychiatrist consultation 24/7, anonymous. Same-day assessment, anxiety relief, PTSD prevention and a personal recovery plan.
from 12 000 ₸
Severe and crisis conditions5
- Schizophrenia care and consultations online
Schizophrenia: online psychiatric care 24/7, anonymous. Treatment monitoring, relapse prevention and family consultations with no clinic visits.
from 15 000 ₸ - Psychosis: urgent consultation and help
Psychosis: urgent online psychiatrist consultation 24/7, anonymous. Situation assessment, care route, family support and follow-up after stabilization.
from 15 000 ₸ - Borderline personality disorder treatment online
Borderline personality disorder: online psychiatrist and psychotherapy 24/7, anonymous. Diagnosis, DBT skills training and support during a crisis.
from 15 000 ₸ - Personality disorders: online consultation
Personality disorders: online psychiatrist consultation 24/7, anonymous. Clinical assessment, a psychotherapy plan and family support with no clinic visit.
from 15 000 ₸ - Online psychiatric crisis support
Online crisis psychiatric help 24/7, anonymous. Rapid risk assessment, stabilization, a safety plan and referral to in-person care if needed.
from 15 000 ₸
Other conditions3
- Adult ADHD assessment and treatment online
Adult ADHD: online assessment and treatment with a psychiatrist 24/7, anonymous. Clinical interview, rating scales, a therapy plan and skills coaching.
from 12 000 ₸ - Eating disorders treatment online
Eating disorders: online treatment with a psychiatrist and psychotherapist 24/7, anonymous. Sensitive assessment, CBT, family therapy and family support.
from 12 000 ₸ - Asthenic syndrome and chronic fatigue
Asthenic syndrome and chronic fatigue: online psychiatrist consultation 24/7, anonymous. Finding the cause, a test plan and a recovery program.
from 12 000 ₸
Children, teens, older adults3
- Child psychiatrist online
Online child psychiatrist 24/7, anonymous. Parent consultation, assessment of your child’s development and behavior, a test plan and advice with no travel.
from 13 000 ₸ - Adolescent psychiatrist online
Online adolescent psychiatrist 24/7, anonymous. Help with depression, anxiety, self-harm and conflicts; consultations for teenagers and their parents.
from 13 000 ₸ - Geriatric psychiatrist online
Online geriatric psychiatrist 24/7, anonymous. Memory and mood assessment, help with dementia and depression, and consultations for family members.
from 13 000 ₸
Why online psychiatry works
Most of a psychiatrist's work is conversation: a detailed history, assessment of symptoms with standardised scales, and explaining the diagnosis and treatment plan. All of this works fully over video. International research and WHO telemedicine recommendations recognise the online format as effective for diagnosing and managing depression, anxiety disorders, insomnia, OCD, PTSD and many other conditions.
Online care removes the main barriers: no cross-town travel, no time off work, no waiting rooms and no fear of meeting someone you know. This matters especially for smaller cities in Zhitikara, where specialists are scarce, and for people who find it hard to leave home because of anxiety or depression.
Where online care has limits
We are honest about the limits of the format. Acute psychosis, severe withdrawal, delirium, suicide risk, or the need for an IV drip or lab tests require an in-person examination, a home visit or inpatient care. In such cases Psychiatry Online arranges a mobile team or hospital admission, and online sessions remain for preparation and follow-up.
Prescriptions and certain medications are regulated by the law of the Republic of Kazakhstan and by requirements for an initial examination. Your doctor will explain which decisions can be made remotely and which only after an in-person visit.
How we work
Psychiatry is the core of the clinic — about 70% of our consultations. Addiction care and psychotherapy complement it: addiction often goes hand in hand with depression and anxiety, and psychotherapy strengthens the effect of medication. Each patient has one attending doctor who brings in colleagues when needed.
We follow ICD-10 and ICD-11, the clinical protocols of the Ministry of Health of Kazakhstan and the international NICE and APA guidelines. Every prescription is explained and agreed with you in advance — no hidden fees and no unnecessary procedures.
How an online appointment works
- Message or callWrite on WhatsApp or call — our coordinator replies within minutes, day or night. You don't have to give your surname.
- Doctor and timeWe match you with a psychiatrist, addiction specialist or psychotherapist and agree on a time — often the same day.
- Video consultationA secure 50–60 minute video call: the doctor takes a detailed history and uses standardised scales if needed.
- Treatment planYou receive a clear summary, recommendations and a plan: what we do online and what needs an in-person visit or home call.
- Follow-upOnline follow-up sessions, messenger contact with your doctor, and treatment adjustments until you get a stable result.
Confidential and private
Information about your visit, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We never share it with your employer, school or relatives without your consent; the only exceptions are those expressly set out by law. For an online consultation your first name is enough, video runs over a secure channel and nothing is recorded without your consent.
Questions and answers
Can I see a psychiatrist online in Zhitikara?
Yes. Video consultations are available 24/7 from any district or suburb — all you need is a smartphone or computer with internet. A doctor usually connects the same day, often within an hour.
How much does an online consultation cost in Zhitikara?
An online psychiatrist consultation starts from 12 000 ₸, an addiction specialist from 12 000 ₸, a psychotherapist from 15 000 ₸. Talking to our coordinator by phone or WhatsApp is free.
Is it confidential? Will I be put on a registry?
Yes, it is confidential: your first name is enough. Information is protected by medical confidentiality and is not shared with third parties except where expressly required by the law of Kazakhstan. A private consultation does not mean a registry entry.
What if online is not enough?
The doctor will tell you honestly if an in-person examination, tests, a home visit or inpatient care is needed, and will arrange it. in Zhitikara we have mobile teams and two branches.
Can I book a consultation for a relative?
Yes. Family members can speak with a doctor first — they will advise how to encourage the person to seek help and what to do in an acute situation.
What should I do in an emergency?
If life is at risk — seizures, loss of consciousness, suicidal thoughts, aggression — call 112 or 103 immediately. You can then contact us for further treatment.