Online psychiatrist — available 24/7

Psychiatry · addiction care · psychotherapy online · confidential

+7 (700) 309-29-64
Karatau
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Psychiatry · addiction care · psychotherapy online · confidential

Online psychiatrist in Karatau — 24/7 confidential consultations

In short

Psychiatry Online is a telemedicine mental health clinic: psychiatrists, addiction specialists and psychotherapists available by video 24/7 in Karatau. Depression, anxiety, panic attacks, insomnia, bipolar disorder and addiction — diagnosis, medication management and follow-up online. Home visits and in-person care when needed. Confidential, with no registry entry.

ONLINE · 24/7Doctor online
Pavel Kornilov, MD

Lead specialist

Pavel Kornilov, MDPsychiatrist
  1. 01Message or call
  2. 02Doctor and time
  3. 03Video consultation

Home visitsConfidentialReply in ~5 minutes

Psychiatry — All services in Karatau

Online consultations10

Depression and mood9

Anxiety, stress, sleep12

Severe and crisis conditions5

Other conditions3

Children, teens, older adults3

Addiction care

Psychotherapy

Online psychotherapy6

Addresses in Karatau

Branch 1134 Auezova St., office 5, KaratauOpen 24/7+7 (700) 309-29-64
Branch 216 Zhambyla St., KaratauOpen 24/7+7 (700) 309-29-64

Doctor home visits: all city districts and nearby settlements.

Our doctors Psychiatry Online

Pavel Kornilov, MD — psychiatristOnline 24/7
Pavel Kornilov, MDPsychiatrist
Assel Omarova, MD — psychiatrist and addiction specialistOnline 24/7
Assel Omarova, MDPsychiatrist and addiction specialist
Askar Sarsenbayev, MD — addiction medicine physicianOnline 24/7
Askar Sarsenbayev, MDAddiction medicine physician
Viktor Kim — psychotherapistOnline 24/7
Viktor KimPsychotherapist
Madina Abdrakhmanova — addiction psychologistOnline 24/7
Madina AbdrakhmanovaAddiction psychologist

All doctors hold valid specialist certificates. Appointments online, at our branches and at home.

Why online psychiatry works

Most of a psychiatrist's work is conversation: a detailed history, assessment of symptoms with standardised scales, and explaining the diagnosis and treatment plan. All of this works fully over video. International research and WHO telemedicine recommendations recognise the online format as effective for diagnosing and managing depression, anxiety disorders, insomnia, OCD, PTSD and many other conditions.

Online care removes the main barriers: no cross-town travel, no time off work, no waiting rooms and no fear of meeting someone you know. This matters especially for smaller cities in Karatau, where specialists are scarce, and for people who find it hard to leave home because of anxiety or depression.

Where online care has limits

We are honest about the limits of the format. Acute psychosis, severe withdrawal, delirium, suicide risk, or the need for an IV drip or lab tests require an in-person examination, a home visit or inpatient care. In such cases Psychiatry Online arranges a mobile team or hospital admission, and online sessions remain for preparation and follow-up.

Prescriptions and certain medications are regulated by the law of the Republic of Kazakhstan and by requirements for an initial examination. Your doctor will explain which decisions can be made remotely and which only after an in-person visit.

How we work

Psychiatry is the core of the clinic — about 70% of our consultations. Addiction care and psychotherapy complement it: addiction often goes hand in hand with depression and anxiety, and psychotherapy strengthens the effect of medication. Each patient has one attending doctor who brings in colleagues when needed.

We follow ICD-10 and ICD-11, the clinical protocols of the Ministry of Health of Kazakhstan and the international NICE and APA guidelines. Every prescription is explained and agreed with you in advance — no hidden fees and no unnecessary procedures.

How an online appointment works

  1. Message or callWrite on WhatsApp or call — our coordinator replies within minutes, day or night. You don't have to give your surname.
  2. Doctor and timeWe match you with a psychiatrist, addiction specialist or psychotherapist and agree on a time — often the same day.
  3. Video consultationA secure 50–60 minute video call: the doctor takes a detailed history and uses standardised scales if needed.
  4. Treatment planYou receive a clear summary, recommendations and a plan: what we do online and what needs an in-person visit or home call.
  5. Follow-upOnline follow-up sessions, messenger contact with your doctor, and treatment adjustments until you get a stable result.

Questions and answers

Can I see a psychiatrist online in Karatau?

Yes. Video consultations are available 24/7 from any district or suburb — all you need is a smartphone or computer with internet. A doctor usually connects the same day, often within an hour.

How much does an online consultation cost in Karatau?

An online psychiatrist consultation starts from 12 000 ₸, an addiction specialist from 12 000 ₸, a psychotherapist from 15 000 ₸. Talking to our coordinator by phone or WhatsApp is free.

Is it confidential? Will I be put on a registry?

Yes, it is confidential: your first name is enough. Information is protected by medical confidentiality and is not shared with third parties except where expressly required by the law of Kazakhstan. A private consultation does not mean a registry entry.

What if online is not enough?

The doctor will tell you honestly if an in-person examination, tests, a home visit or inpatient care is needed, and will arrange it. in Karatau we have mobile teams and two branches.

Can I book a consultation for a relative?

Yes. Family members can speak with a doctor first — they will advise how to encourage the person to seek help and what to do in an acute situation.

What should I do in an emergency?

If life is at risk — seizures, loss of consciousness, suicidal thoughts, aggression — call 112 or 103 immediately. You can then contact us for further treatment.

Articles

Psychiatry · 13 minOnline Psychiatrist Consultation: How It Works, What You’ll Be Asked and How to PrepareHow an online psychiatrist consultation works: the stages, what the doctor will ask, what to prepare and when an in-person exam is needed. Step by step.Psychiatry · 10 minDoes Online Psychiatry Work? What Can and Can’t Be Handled Over VideoHow effective is online psychiatry: which disorders can be treated over video, when an in-person exam is needed and how to tell if this format suits you.Psychiatry · 10 minAnonymity of an Online Consultation: Who Can Find Out You Saw a PsychiatristWho can find out you saw a psychiatrist online: medical confidentiality in Kazakhstan, anonymous care, employers and certificates. The honest limits.Psychiatry · 12 minCan You Get a Prescription from a Psychiatrist Online in Kazakhstan, and How Does It Work?Can a psychiatrist in Kazakhstan prescribe after an online consultation: which medications are possible, which need an in-person visit and what you need.Psychiatry · 10 minHow to Choose an Online Psychiatrist and Get It Right: A 10-Point ChecklistHow to choose an online psychiatrist: checking the license and credentials, signs of a good doctor, red flags and questions for the first consultation.Psychiatry · 10 minWhen You Need a Psychiatrist, Not a Psychologist: 10 Situations When It’s Time to See a DoctorWhen to see a psychiatrist and when a psychologist: 10 situations that call for a doctor, how they differ and how to tell that talking is no longer enough.

Online doctor available

Online consultation in Karatau — 24/7. Home visits: all city districts and nearby settlements. +7 (700) 309-29-64

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